Our Policy.
Welcome to Villa Yucca! We are delighted to host you and your loved ones at our family-friendly retreat. To ensure a safe, respectful, and enjoyable experience for everyone, please carefully review and adhere to the following stay policies:
1. General House Rules
- Check-in: 3:00 PM
- Check-out: 11:00 AM
- Maximum Occupancy: 8 guests (including children)
- Minimum Age to Book: 30 years
- The booking guest must be present during the entire stay and is responsible for all guests and visitors.
2. No Pets Allowed
- For allergy and hygiene reasons, pets and other animals are strictly not allowed on the property, indoors or outdoors. Unauthorized pets will result in immediate termination of the stay without a refund and a cleaning fee of €250.
3. No Parties or Events
- Parties, large gatherings, and events are not permitted. Villa Yucca is located in a peaceful neighborhood, and we kindly ask guests to respect the quiet hours between 10:00 PM and 8:00 AM.
- Violation of this policy may result in eviction and loss of security deposit.
4. Family-Friendly Environment
- Villa Yucca is perfect for families and responsible groups.
- Children are welcome; however, please supervise them at all times, especially near stairs, the pool (if applicable), balconies, and outdoor areas.
5. Cleanliness & Damage
- Please treat the home with care. Guests are responsible for any damage or excessive mess.
- If something breaks, kindly inform us as soon as possible so we can fix it for you or future guests.
6. No Smoking or Vaping Indoors
- Smoking or vaping is not allowed inside the house. You may smoke outside using the designated area and provided ashtrays. Please dispose of cigarette butts responsibly.
7. Security & Safety
- Lock all doors and windows when leaving the property.
- Do not tamper with smoke detectors, security systems, or fire extinguishers.
- Unauthorized guests or overnight visitors are not permitted.
8. Utilities & Environmental Care
- Help us protect the environment by turning off lights, air conditioning/heating, and appliances when not in use.
- Please conserve water and avoid excessive use of utilities.
9. Trash Disposal
- Dispose of trash in the designated bins. Instructions for sorting recyclables and general waste are provided on site.
10. Cancellation & Refund Policy
[Insert your custom policy, e.g., Full refund if canceled 14+ days before arrival, 50% refund 7 days before, no refund under 7 days, etc.]
